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"LTD Commodities began as a family owned and operated business in 1963 and has grown into one of the nation's premier catalog retailers. We are a trusted source of quality products at the lowest prices, where you save BIG every day." The LTD Family

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Our Guarantee

Our Guarantee

Satisfaction guaranteed

LTD Commodities is a brand you can trust. For over 50 years, we've made customer satisfaction our goal, offering uncompromised quality and value to America's shoppers. If for any reason you are not happy with your purchase, simply contact us to arrange a convenient return or exchange. Personalized items can be returned only when delivered defective or damaged.

115% Lowest Price Guarantee

115% Lowest Price Guarantee

If within two weeks of your order/purchase from LTD Commodities you find the same item advertised for less, we will refund 115% of the difference between our price and our competitor's price.

An item is considered identical when it has the same manufacturer, model number, features, size and piece count. The item must be in stock and available to purchase. No additional offers in the form of coupons, rebates, promotional offers, free shipping, product bundle pricing or other promotions can be considered in the Price Guarantee. "Price" includes product price only; shipping charges are not applicable.

To qualify for this exclusive offer:

The competitor must have the item in stock and available for purchase with immediate shipping
The items must be new and identical (manufacturer, model number, features, size and piece count)
Items may not be found or purchased from an on-line auction site, a private individual, overstock liquidation dealer, or from outside the U.S., nor in used condition
The advertised price must be provided for verification via untouched print media or reprinted on-line advertisement, and must include the date to ensure pricing is current

If you find a competitor advertising a qualified purchase for less, simply call 847-295-6058 either before or within two weeks of placing your order, and one of our associates will assist you in taking advantage of our 115% Lowest Price Guarantee. Once we receive the competitor ad you submit for verification, we will refund your original method of payment, or credit a new order for the difference in price PLUS an additional 15% of the difference in our price and the competitor's (not including shipping)!

Our Price Guarantee is subject to change at any time. We reserve the right not to sell products below our cost. Credit card and account refunds may take up to 72 hours to be applied; refunds issued by check may take up to 10 days.

This offer is valid on phone, mail, fax and web orders that have been placed.

Shipping

Shipping Information

Shipping Methods

Our distribution center determines the best parcel carrier for the delivery of your packages. The parcel carrier is based on the location, size and number of packages going to a specific area and could be delivered by UPS, US Postal Service, etc. We regret that customer requests for express shipping cannot be met by our company at this time.

Shipping Costs

Shipping Charges are based on the dollar amount of your purchase. Items that require an additional delivery charge due to their size and weight are advertised with an AD icon and additional charges are noted. These charges will be billed at the time your item is shipped to you.

If Your Order Amount Is	Shipping Charges Are
up to $14.99	$5.99
$15.00 to $24.99	$7.99
$25.00 to $49.99	$9.99
$50.00 to $59.99	$11.99
$60.00 to $74.99	$13.99
$75.00 to $99.99	$16.99
$100.00 to $149.99	$19.99
$150.00 to $199.99	$23.99
$200.00 to $249.99	$27.99
$250.00 to $299.99	$30.99
over $300.00	11%

* Please check item pages for additional delivery charges

Multiple Shipment Orders

Whether we ship your order in one box or several, total shipping charges, will never exceed what was quoted.

It is our policy to send you your merchandise as soon as possible. Our ability to ship an order all together depends upon the availability, size, weight and compatibility of the items ordered. If an item is out-of-stock, it is sent when it becomes available.

Returns

Returns

Return Policy

No-hassle Returns & Exchanges: We hope you are pleased with the item(s) you have selected! But if you need to make a Return or Exchange, we're here to serve you…It's as easy as 1-2-3:

Call Us!
If for any reason you are not satisfied with your purchase, please contact us at 847-235-8159 and we will arrange for a convenient, prepaid UPS return label to be sent to you.
Pack It!
Fill out the attached Returns and Replacement form, and pack it with the items you'd like to return or exchange in a shipping box.
Print and Ship!
Simply print your pre-paid label, attach it to your shipping box, and drop it at the nearest UPS facility!
To ensure delivery, please don't forget to remove any old shipping labels or barcodes from your box before sending.

Additional Returns Information:
When using our prepaid UPS return label, your return may be subject to a $7.99 per package fee for the pre-paid return label. This amount will be deducted from your return refund or credit, and will be reflected on your original method of payment. Your satisfaction is our concern and items you are not happy with may be returned at any time. In the unlikely event that your order arrives damaged or defective, please call us at 847-235-8159 within 30 days of delivery, and our Customer Service team will work with you to immediately correct this situation!

Should you choose to make arrangements with your own shipping carrier, the return shipping addresses are below. Please note return shipping expenses are not refundable. Personalized items may not be returned unless delivered damaged or defective.

To return using UPS		To return using US Post Office
	Returns Department LTD Commodities 2800 Lakeside Dr Bannockburn, IL 60015-1246		Returns Department LTD Commodities PO Box 94333 Palatine, IL 60094-4333

If you like your product but would care to do an even exchange for a different size, color or style we currently have in stock, your replacement order will not be charged a new outbound shipping fee.

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Product Safety

Product Safety

LTD carefully selects its products from a large number of vendors located in both the USA and abroad.

Our dedication to finding you the very best in housewares, clothing, furniture, toys, holiday accents and more includes thorough product testing that strives to exceed industry standards. This helps to ensure our merchandise is both high in quality and competitively priced.

Most of all, it assures us that the safety and satisfaction of our most important asset - our customers - will always be met.

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Environmental
Transparency in Supply Chains

Transparency in Supply Chains

Disclosure Statement Pursuant to California Transparency in Supply Chains Act of 2010

LTD Commodities and those in our supply chain do not employ slaves or trafficked persons, and we take steps to ensure that this expectation is met by LTD and our direct contractors. LTD includes in its contracts with suppliers a requirement that the Fair Labor Standards Act of 1938 is followed. This act specifically states that goods manufactured in whole or in part of prison labor, and/or forced labor, and/or indentured labor is prohibited. Our suppliers are subject to regular audits and are contractually obligated to agree to these terms. Failure to do so is considered a breach of contract. Additionally, we maintain internal accountability standards and procedures for employees to ensure compliance.

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Terms & Conditions | Privacy

Terms and Conditions

PLEASE READ THE FOLLOWING TERMS AND CONDITIONS CAREFULLY BEFORE ACCESSING THIS SITE. BY ACCESSING THIS SITE YOU ARE AGREEING TO THESE TERMS AND CONDITIONS.

USE OF SITE: This site is operated by LTD Commodities LLC ("LTD") from its offices within the State of Illinois, United States of America. LTD makes no warranty or representation that materials in this site are appropriate or available for use outside the United States. Persons who access this site from locations outside the United States are solely and individually responsible for compliance with all local laws which may be applicable.

COPYRIGHT: All of the text, graphics, design and other content of this website Copyright 1998, 1999, 2000, 2001, 2002, 2003, 2004, 2005, 2006, 2007, 2008, 2009, 2010, 2011, 2012, 2013, 2014, 2015 LTD Commodities LLC All rights reserved. You may electronically copy or print in hard copy portions of this site for the sole purpose of shopping or placing an order with LTD. Any other use, reproduction, modification, distribution or republication of the materials on this site is prohibited.

TRADEMARKS: LTD is a service mark of LTD Commodities LLC All other trademarks, product names and company names and logos are the property of their respective owners.

DISCLAIMERS: This site and its contents are provided on an "as is" basis without any representations or warranties of any kind. LTD expressly disclaims all such warranties, including without limitation warranties of merchantability or fitness for a particular purpose. Although LTD has made reasonable efforts to provide information accurate as of its publication date, LTD does not warrant that the information accessible via this site is accurate, complete or current. Price and availability information are subject to change without notice. LTD and its officers, directors, employees and other representatives shall not be liable for any claims or damages arising out of use of this site, whether direct, indirect or consequential in nature.

Privacy

LTD Commodities LLC holds the privacy and security of our customers in the highest regard. The following data explains what kind of information is gathered on the LTD Commodities website and how the information is used.

LTD Commodities LLC will treat your email address as confidential information; we will not rent, sell or trade the contents of our email list to any outside parties.

Does LTD Commodities offer secure online ordering?

Yes, we do. All customer and order information is securely stored behind a firewall and protected from unauthorized access. Your online session is encrypted using SSL with a certificate provided by Verisign. Therefore, none of your personal information, including credit card number, name and address, can be read as the information travels over the internet. Your credit card number is protected by our encryption methods as soon as we capture it and before it is stored in our database to protect it from potential theft. LTD Commodities does not store your CVV2 credit card security code anywhere on its system.

What do you do with my email address?

LTD Commodities LLC collects your email address as part of your registration with us. We use this address to communicate with you about your account. We do not sell your email address to others.

What kind of information do you collect from me when I visit your web site?

We do not collect any personally identifiable information from those merely visiting our site. We do ask for additional information if you would like to place an order, request an order status or a free catalog, or if you need to communicate with us regarding an account issue.

What are 'cookies' and how do you use them?

"Cookies" are files that are stored on your device's hard drive by your web browser and are used to improve your online experience. Cookies help us identify account holders and optimize their shopping experience by allowing functions such as online shopping carts. Accepting cookies through your web browser is your personal choice. You can set your browser to disable cookies.

However, if you choose not to accept cookies, we may not be able to provide you with as good of an experience as one that is specifically tailored to your needs by utilizing the cookie.

We may also use technologies, such as our own cookies, to provide you with personalized online display advertising tailored to your interests. To opt out of our cookies used for this online advertising, click here. We may use the services of third parties to collect and use anonymous information about your visits to and interactions with our website through the use of technologies such as cookies to personalize advertisements for goods and services. To learn more, or to opt-out of receiving advertisements tailored to your interests by our third party partners, visit the Network Advertising Initiative at www.networkadvertising.org/choices.

Does LTD share information it collects from me with outside parties?

The information you provided on the website is used to fulfill a product order, a catalog request or research a customer inquiry. The information that you provide is stored in-house separate from the Internet.

We do occasionally share name and address information with other catalog companies that offer similar products. We will not share any personal financial information. If you are on our catalog mailing list, or order from one of our catalogs, and would prefer not to have your name shared with other catalog companies, please email at MarketingDepartment@ltdcommodities.com and ask that your name not be shared.

From time to time, we may modify or amend this privacy and security policy in order to comply with new laws or regulations or to reflect future changes in our business practices. All such modifications and amendments to the privacy and security policy shall be posted here in the Customer Service section of www.ltdcommodities.com. The current policy has been in effect since April 2015.

How else do you use information about my company?

Once you make a purchase from us, your company becomes a part of our customer file. As a valued LTD Commodities customer, we will add you to our mailing list to receive future catalogs and offers.

How do I remove my company name from LTD's mailing lists?

Contact us by email, mail or fax and we will remove you from our mailing list. Please include the company account number, company name and address, and your name and title.

How can I contact LTD?

	Email:	Click Here to contact us via email.
	Telephone:	Order Department (847) 295-5532 Customer Service (847) 295-6058 Our office hours are: Monday - Friday 7:00am - 8:00pm Central Time
	Fax:	(847) 604-7600
	Address:	LTD Commodities LLC, 2800 Lakeside Drive, Bannockburn, IL 60015

Amendments to our Privacy Policy

If we amend our Privacy Policy, we will post the changes on our website for your review.

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