False advertisement * extremely unhappy customer
"I have been purchasing with LTD for many years. This was the first time I received an item that i was totally unhappy with. I received inserts with no rubber mat to insert to. It was advertised as a complete set. I called customer service and explained the situation to them. They told me I could return at my expense! Horrible customer service as far as I am concerned. This was falsely advertised. It would cost me $10 to return. I will not be buying from Ltd again with service like this. CSR rep seemed to not care at all. 0 STARS FOR SERVICE"


























